The 7-day money-back guarantee
Your first subscription with Clipsy can be refunded in full when three things are true: it is the first subscription on your account, fewer than 7 days have passed since its first period started, and 100 credits or fewer have been settled in that period. When they are, Billing shows a refund button. One click sends the refund through Polar, the merchant of record, and the plan ends.
Everything else
A request outside that window, a second subscription, or a credit pack is not refunded automatically. Send it from Billing and a person reads it. Provider failures never count against you: a failed generation releases its credits on its own.
No "all sales final"
Clipsy does not use "all sales final" or non-refundable language for the first subscription. If you are unsure whether you qualify, the Billing page shows the deadline and the credits used so far before you decide.
Cancelling
Cancel from Billing at any time. Access continues until the paid period ends. Stored media stays available to download for thirty days after that and is then scheduled for deletion. The Billing page shows your retention deadline.
Merchant of record
Polar collects payment, handles taxes, issues receipts, and returns refunds to the original payment method. Refund timing after Clipsy approves it depends on your bank.
Operator and contact
Clipsy is operated by Selmi Abderrahim in Tunisia.
For support, privacy requests, billing questions, or a report about content, contact:
support@clipsy.video