What this covers
This policy covers the public website, anonymous previews, accounts, generation, and publishing. Selmi Abderrahim in Tunisia operates Clipsy and is responsible for the account and service data described here. Contact support@clipsy.video for privacy requests.
Data we hold
We store your email, session metadata, preferences, plan, credit ledger, and billing identifiers. Product data includes submitted URLs, briefs, brand assets, scripts, media, captions, and generation history. Connected channel identifiers and publication logs support scheduling. Consent records include the accepted wording, selfies, voice samples, avatar videos, and liveness frames. Security controls use IP addresses; anonymous demo sessions store an IP hash. Consent media is not included in analytics.
The landing demo
An anonymous preview stores its brief, screenshots, script, voice, and timeline for seven days before a cleanup job removes them. Requesting an email link stores your address, consent time, and confirmation token. The email leads to a page where you confirm the address. Its unsubscribe action removes the lead, including after the preview expires.
Analytics
Product analytics run only after you opt in, and only when a measurement id is configured. Events carry closed labels such as a plan name, a locale, or a stage name. They never carry a website address, an email address, or the content of a brief or script.
How AI providers see your data
Depending on the feature, AI providers receive website text, scripts, screenshots, or approved reference media to generate the requested output. Anthropic handles text; Fish Audio and ElevenLabs handle voice; fal.ai handles video and transcription. Their retention and processing practices are governed by their applicable terms. Do not submit confidential or sensitive material you are not entitled to share.
Your rights
You can edit your project information and settings, revoke likeness or voice consent, and request account deletion in Settings. Contact support@clipsy.video for access, correction, deletion, or a data copy. Where applicable law provides them, you may also request portability or restriction, object to processing, and complain to your data protection authority, including Tunisia’s INPDP. We may need to verify that a request concerns your account.
Security
Media uses temporary signed access links. Account access and ownership checks restrict private data, and administrative actions are logged. These controls do not make storage end-to-end encrypted or guarantee that a security incident cannot occur.
International transfers
Hostinger hosts the service. The providers listed below may process data in countries outside Tunisia or your country of residence. Contact support@clipsy.video for information about a specific provider, processing location, or the safeguards relevant to your request.
Why we use these data
Account and product data let us provide the service you request. Billing records support payments and applicable recordkeeping duties. Security logs help prevent abuse. We ask for consent before optional analytics and before using a real person’s likeness or cloned voice. Contact us if you want to understand the legal basis for a particular use or withdraw consent.
Sub-processors
| Company | Purpose |
|---|---|
| Firecrawl | Crawls the website you paste and takes its screenshot. |
| fal.ai | Generates video segments and runs server-side transcription when a device cannot. |
| Fish Audio | Synthesizes voice, including consented voice clones. |
| ElevenLabs | Voice fallback when Fish Audio is unavailable. |
| Anthropic | Writes briefs, scripts, and rewrites from page text and your scripts. |
| SerpAPI | Fetches search trends for your region and niches. |
| Blotato | Connects your channels and publishes approved posts. |
| Polar | Merchant of record: payments, taxes, receipts, refunds. |
| Resend | Sends sign-in links, receipts, and account emails. |
| Hostinger | Hosts the application and infrastructure used to store uploads and generated media. |
| Google Analytics | Optional usage measurement after analytics consent, when configured. |
Retention
| Data | Kept for |
|---|---|
| Account record, settings, credit ledger | Account data remains while the account exists and is removed through the account deletion process. Polar holds payment records under its own retention obligations. |
| Landing demo sessions: brief, screenshots, voice, timeline | Seven days, then deleted with their objects. |
| Landing demo email leads | Until you unsubscribe. The unsubscribe link still works after the preview expires. |
| Project uploads, screenshots, generated videos | During the paid period and for thirty days after it ends following cancellation; then scheduled for deletion. |
| Selfies, voice samples, avatar videos, liveness frames | While consent is active. Revocation queues a purge with a 72-hour target; provider failures can delay completion. |
| Generation job events and post logs | With the job or post they belong to. |
| Rate-limit counters keyed by IP | At most 24 hours. |
Official sources
INPDPOperator and contact
Clipsy is operated by Selmi Abderrahim in Tunisia.
For support, privacy requests, billing questions, or a report about content, contact:
support@clipsy.video